PRIVACY POLICY

Effective Date: November 30, 2025

At RHOZE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, shipping address, and billing information

• Order Information: Details about products you purchase, payment information, and delivery preferences

• Communication Data: Messages you send us via WhatsApp, email, or our website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you about your orders and deliveries

• Provide customer service and respond to your inquiries

• Send you updates about new collections and exclusive offers (with your consent)

• Improve our products and services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted partners who assist us with payment processing, shipping, and delivery

• Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt-out of marketing communications at any time

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

WhatsApp: +44 7748 130605

Email: contact@rhozelondon.com